Welcome to our Frequently Asked Questions (FAQs) page.

These pages are intended to provide you with efficient and effective solutions for a variety of frequently asked questions.
Customer questions

Here you will find:

Condom questions
Love&Sex questions

If you have a question that isn't answered here, please contact us.

1. Do condoms break and slip off frequently?

No. When used as directed, condoms are effective in preventing pregnancy and are the only form of contraception that also can prevent STIs. This is why it’s important to follow directions for correct use.

2.Can you use a condom under water?

If you are going to use a condom under water it is important that you put the condom on before you get into the water. Also, if the water contains chemicals such as chlorine, or additives such as soap, bath oil or bubble bath then this may affect the latex.

3. Can I use lubricants with condoms?

Yes. Many condoms come already lubricated on the outside, inside, or both but you can always add more as long as the lubricant is either water-based or silicone-based. Oil-based lubricants, like baby oil or petroleum jelly, can weaken latex so you should not use these.7 Always check the instructions for use when choosing a lubricant for use with a condom.

4.Can I reuse a condom?

No, reuse of any condom is not recommended – male or female. A new condom should be used every time you have intercourse.

5.Are condoms fragile or delicate?

No. Most condoms are made out of latex, which is a strong and flexible material. Condoms undergo rigorous quality control testing at each step of the manufacturing process to ensure that they are intact, strong, stable, and have no holes. Just make sure to store your condoms in a cool dry place (not your wallet).

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